I just lately flew to Fort Lauderdale on February eighteen, 2016 on The ten am flight from Philadelphia. One of several stewardesses was a girl named Kim who had been a stewardess for a very long time on American. I had been flying with my daughter and her 4 thirty day period aged toddler and had a number of keep on luggage as well as a bag with the pumping and nursing bottles. Kim was wonderful, these a great help with many things throughout our journey including but not restricted to having around the flight, obtaining the baggage into your overhead compartments, receiving us items we needed over the flight and getting out from the flight with our luggage.
The complete crew employees was great , but this dude went past the roles expectations and should be praised and recognized. I’m also happy we get a snack once more.
my flight 5151 outside of savannah to charlotte 405pm was delayed for 4 1/two hours having a flat tire no tire for the savannah airport to repair it so we had to watch for the subsequent fight from charlotte to provide the tire to us and then we had to wait once more for one more flight to deliver the tool to restore the tire . we were being instructed to help make our on reservation For brand spanking new tickets and still whenever we referred to as in there was no facts of the delay my stress stage is confused, laura a AA employee tried to help and got very stress because she had a hard time setting me and my family jointly I used to be told to possess a seat and she or he would check out afterwards soon after helping other purchaser at that time I felt like I didn't make a difference soon after feeling that I was not vital I ask for 2 food ticket so we could consume since if flight wasn't delayed I would have be residence for dinner at 7pm in Cleveland ohio I have not taken this airline right before you should make it appropriate and change two round trip ticket
My husband is in a nursing house with Alzheimer’s disease. American is Profiting from my unlucky scenario by insisting I pay out to transfer his miles to my account whilst I'm the 1 who continues to be accuring the miles even though buying Using the Benefit card. Disgrace on American Airlines. A technician can carry out this using a couple strokes in minutes.
I obtained a hotel with the night time, but I've to take a look at at 12 midday, and my flight isn't going to leave till11:30pm. Now I've 12 hrs where by I'm stuck in LA with no rationale to generally be right here.
I had been making an attempt to get ticket for fifteen calendar year previous son and couldn’t use Internet site for he was regarded minimal. I called consumer service and he or she assisted me with airline buy. I particularly asked if I needed to cancel if I could within just 24hours. This attendant reported yes. I found out 4 several hours later on The key reason why son would want to fly was cancelled. I known as back to cancel the flight the attendant informed me I couldn’t cancel flight and it was a nonrefundable ticket. I explained to her situation as said over she claimed she couldn’t do something. I questioned to get a supervisor, I acquired a person and spelled out the specific situation, she claimed I couldn’t terminate it and get my money back she was incredibly impolite and hung up on me. I known as back again to inquire for another supervisor and as I had been talking to this supervisor she knowledgeable me that the last supervisor stated in her file I refused voucher. What ever a voucher was I was not even sure. Then 2nd supervisor told me what she thought. So the flight wasn’t cancelled considering the fact that she stated to attend a pair days prior to I make my closing conclusion and she would wave shifting price to take action And that i shouldn’t have any hassle.
Ticket #2836 Dallas, Tx to Lawton, Ok March twentieth didn't connect from Raleigh, NC flight 168….was above booked and flight more didn't help it become to Dallas for connecting flight. They said they did not Have got a lodge for me in Dallas, I was trapped at airport til early morning of 3/21/16…this brought on me to miss out on each day of labor & it had been one of the most miserable night time of my everyday living…they gave me a foods vocher for $twelve for dinner which I'd to incorporate dollars as well, to eat!
My other issue would be that the meal vouchers that I have obtained were not ample!!! They only gave me $32, for 3 foods! That isn't sufficient to try to eat a meal any place in LA, or anywhere within the airport. I'm predicted to receive 3 foods out of $32 right here with the lodge? Not possible!!!
The 9/15/15, it is going to consider a while being forgotten. Beginning with Yet another hold off inside our flight, which theoretically would go away Orlando 19: 40h, and immediately after hrs of hold off, once more thanks to issues with the aircraft, the commander warned us that perhaps the plane would not just take off as a result of achievable structural issue Using the baggage door of your plane and also the doorway was opened to any one who wanted to depart the plane.
I set in a request very last September to employ my ticket in a later date. I unfortunately had unexpected emergency gall bladder operation two days ahead of my flight. I termed straight away to let the American Airways know and was explained to that they might be no reimbursement, which was great, I just would like to utilize the ticket at a afterwards day. I put my request in and I have nevertheless not read something within the Airways.
Also propose that every passenger put there keep on in sizing checker so all travellers are dealt with equitably.
Due to a loved ones hardship, we're unable to make our vacation as Earlier planned and needed to terminate our reservations. We spoke to your consultant at American Airlines and spelled out the situation to her, and she or he instructed that we Get hold of you.
My spouse And that i just lately took a trip to the Virgin Islands and returned on three/eleven/thirteen. Our Flight property on American Eagle flight 4891 was delayed for consider-off from St Thomas to San Juan. We have been speculated to catch a connecting flight, American Airways flight 1454 from San Juan to JFK in New York following a 2 hour layover. We have been reassured in St. Thomas that we would make our connection and that the plane would watch for the connecting travellers. When we arrived in San Juan we discovered our flight had already taken off. In trying to solve this we were scolded for visiting the Completely wrong counter (We were despatched by an American Eagle employee on the American ticket counter). Amazingly however, even though we had committed that “fake pas,” he was capable of print a Jet Blue ticket from his American terminal! Thankfully we were being eventually on our technique to our vacation spot – JFK in The big apple. Whenever we asked about our baggage the American agent in San Juan wasn’t absolutely sure what to tell us. He stated they'd in all probability skipped the flight to JFK also but to check when we arrived there. As we predicted, our luggage didn't abide by us to Big apple so we filed a claim and ended up despatched on our way back to Lisbon, CT three hrs faraway from New York. The subsequent morning, on 3/eleven/thirteen, we named American Airlines about our bags and that’s where the runaround started. We were originally instructed that our bags Ought to have made it to JFK that early morning but they might not tell.
Our flight from Greenville, SC to Dallas arrived punctually but we were being needed to continue to be within the plane on tarmac for nearly 90 minutes creating a lot of to miss connecting flights. AA screwed up again–no person pleased with currently being addressed like cattle; you have never appreciated your prospects.